Terms of service

Peakest Terms of Service

This website is operated by DEAR SOULMATES LIMITED ("Peakest", "we", "us", "our"). Throughout the site, these terms refer to Peakest. By using this site, you agree to all terms, conditions, policies, and notices stated here.

1. Access and account

You must be of legal age in your jurisdiction to use our services. If you create an account, you're responsible for maintaining its security and for all activity under it. Accounts may not be transferred.

2. Our products

Product colors and appearance may vary slightly on-screen depending on your device. Descriptions and prices are subject to change without notice. We reserve the right to limit quantities or discontinue any product at any time.

3. Orders

An order is an offer to purchase; it's only accepted once payment is processed. We may be unable to accommodate cancellation requests after an order is confirmed. Returns are handled under our Shipping & Returns policy.

4. Prices and billing

Prices reflect the rate at the time of order and are subject to change. Taxes and shipping costs are additional unless stated otherwise. You must provide accurate and current payment information.

5. Shipping and delivery

All delivery times are estimates only and are not guaranteed. Once an order is handed to the carrier, risk of loss and title pass to you.

6. Intellectual property

All content on this site — including the Peakest name, logo, and design — is our property or used under license, and is protected under applicable intellectual property law. You may use this site for personal, non-commercial purposes only.

7. Third-party links

We are not responsible for the content or practices of any third-party websites linked from our site. You access external links at your own risk.

8. Relationship with Shopify

This store is powered by Shopify. Shopify is not responsible for the products sold or the transactions made through this store.

9. Errors and corrections

We reserve the right to correct any errors, inaccuracies, or omissions, and to cancel orders if information is found to be inaccurate, without prior notice.

10. Prohibited uses

You may not use our services for any unlawful purpose, to infringe on intellectual property rights, to harass others, or to transmit malware or spam.

11. Disclaimer of warranties and limitation of liability

This site and all products offered through it are provided "as is" and "as available", without warranties of any kind. Peakest is not liable for any indirect, incidental, or consequential damages arising from your use of the site or its products.

12. Governing law

These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles.

13. Changes to these terms

We may update these Terms at any time. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.

14. Contact information

Legal entity: DEAR SOULMATES LIMITED
HK Business Registration No.: 51278622-000-10-24-2
Address: Unit 01, 12/F, Tower 1, Magnet Place, 77-81 Container Port Road, Kwai Chung, Hong Kong
Email: hello@peakest.com