Refund policy

Peakest Refund & Return Policy

We want you to be happy with your gear. If something isn't right, here's how returns and refunds work.

Return window

You have 14 days from the date of delivery to request a return. To be eligible, items must be unused, unworn, and in their original packaging with all tags attached.

How to start a return

Email hello@peakest.com with your order number and the item(s) you'd like to return. We'll confirm your return and send you the next steps.

Non-returnable items

Gift cards, sale items marked as final sale, and any item showing signs of use or wear are not eligible for return.

Refunds

Once we receive and inspect your return, we'll notify you by email whether it's approved. Approved refunds are issued to your original payment method within 5–10 business days. Original shipping costs are non-refundable.

Exchanges

Need a different size or color? The fastest way is to return your original item and place a new order once your return is confirmed.

Damaged or incorrect items

If your order arrives damaged, defective, or wrong, contact us within 14 days of delivery with photos of the item — we'll sort out a replacement or refund at no extra cost to you.

Contact us

Questions about a return or refund? Email us at hello@peakest.com or visit our Contact page.